AI Receptionist for HVAC Companies
Heat waves and cold snaps bring call spikes you can't staff for. Every unanswered "my AC just died" call is a job for a competitor. Ruqaya AI answers every call, day or night, in your business name.
What it does on every call
- Answers 24/7 with your business name
- Collects name, callback number and address
- Writes down what the job is – AC repair and more
- Flags urgent jobs using your own emergency rules
- Offers your appointment windows (your team confirms)
- Answers your FAQs and, if you allow it, your price ranges
- Speaks English and Spanish
- Emails you a clean summary after every call
Example situations
Illustrative examples of how it is set up to behave – not customer stories.
No heat on a winter night
It treats it as urgent using your rules, collects the address and system type, and transfers or flags it for an immediate callback.
Seasonal tune-up requests
It offers your appointment windows and takes the request, so your team only has to confirm.
A gas smell
Safety first: it tells the caller to get out and call 911 before anything else.
Simple pricing
Starter
- 24/7 AI call answering in your business name
- Takes name, number, address and what they need
- Appointment requests (team confirms)
- Email summary after every call
- Urgent calls flagged in the email
- Your FAQs, prices and hours built in
- Customer dashboard: calls, transcripts, usage
- Edit your greeting, hours and FAQs yourself
Growth
- Everything in Starter
- Live transfer of emergencies to your phone
- Choose: emergencies only, or any urgent caller
- Backup transfer number
- Custom lead-qualifying questions
Pro
- Everything in Growth
- Monthly call review and script tune-up by us
- Upload your price list / service menu
- Priority support (same business day)
Questions from hvac companies
Can an AI receptionist really handle calls for hvac companies?
Yes. It is set up with your services (AC repair, furnace repair, tune-ups, installs and maintenance plans), your hours, your service area and what counts as an emergency for you. It collects the caller's details and emails them to you after every call.
What happens with emergencies?
You tell it what counts as an emergency – for example no heat in freezing weather, no AC in extreme heat, gas smells (caller told to leave and call 911) and carbon-monoxide alarms. On Growth and Pro it can transfer those calls live to your phone, with a backup number if you don't pick up. On Starter it marks them urgent in your email.
Will callers know it is an AI?
Yes. It tells callers it is a virtual assistant and that calls may be recorded. Most callers simply want their problem written down and a fast callback – which is exactly what it does.
How much does it cost?
Plans start at $39/month for 150 minutes (about 60 calls). There is no contract and a 14-day money-back guarantee.
How long does setup take?
About 5 minutes of answering questions. Once you pay, your number is usually live within minutes.
Other industries: AI receptionist for plumbers · AI receptionist for electricians · AI receptionist for roofers · AI receptionist for cleaning companies · AI receptionist for law firms
Stop losing calls to voicemail
Set up in about 5 minutes. No contract, 14-day money-back guarantee.