AI receptionist pricing: simple plans, no contracts
Every plan answers 24/7 in your business name, sends you every lead by email and comes with your own dashboard. Pick the minutes you need – you can change plans anytime.
Starter
- 24/7 AI call answering in your business name
- Takes name, number, address and what they need
- Appointment requests (team confirms)
- Email summary after every call
- Urgent calls flagged in the email
- Your FAQs, prices and hours built in
- Customer dashboard: calls, transcripts, usage
- Edit your greeting, hours and FAQs yourself
Growth
- Everything in Starter
- Live transfer of emergencies to your phone
- Choose: emergencies only, or any urgent caller
- Backup transfer number
- Custom lead-qualifying questions
Pro
- Everything in Growth
- Monthly call review and script tune-up by us
- Upload your price list / service menu
- Priority support (same business day)
Prices in USD; sales tax may be added at checkout. Setup is free for our first 3 customers, then $99 one-time. *Call estimates assume about 2.5 minutes per call.
Compare plans side by side
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Price per month | $39 | $79 | $129 |
| Minutes included each month | 150 | 350 | 700 |
| Roughly how many calls* | ~60 | ~140 | ~280 |
| Cost per included minute | 26¢ | 22.6¢ | 18.4¢ |
| Extra minutes (only if you opt in) | 20¢ each | 20¢ each | 20¢ each |
| When minutes run out (no opt-in) | Takes short messages | Takes short messages | Takes short messages |
| Setup | Free for first 3, then $99 | Free for first 3, then $99 | Free for first 3, then $99 |
| Answers 24/7, holidays included | ✓ | ✓ | ✓ |
| Your own US phone number | ✓ | ✓ | ✓ |
| Email summary after every call | ✓ | ✓ | ✓ |
| FAQs, prices, holidays, booking rules | ✓ | ✓ | ✓ |
| English + Spanish | ✓ | ✓ | ✓ |
| Dashboard with transcripts & recordings | ✓ | ✓ | ✓ |
| Edit settings yourself | ✓ | ✓ | ✓ |
| Live transfer to your phone | — | ✓ | ✓ |
| Backup transfer number | — | ✓ | ✓ |
| Monthly call review & script tune-up | — | — | ✓ |
| Price-list upload | — | — | ✓ |
| Priority support | — | — | ✓ |
| Contract | None – cancel anytime | None – cancel anytime | None – cancel anytime |
| 14-day money-back guarantee | ✓ | ✓ | ✓ |
You decide what happens at your limit
Turn on extra minutes and your receptionist keeps working normally – 20¢ per extra minute on your next bill. Leave it off and it switches to taking short messages until your minutes reset. Either way we email you at 80% and 100%.
How we compare on price
Many AI answering services charge 25¢ to 50¢ for every minute over the plan. Ours is 20¢ – and only if you say yes. Our included minutes work out at 18¢ to 26¢ a minute.
Pricing questions
How much does an AI receptionist cost?
Ruqaya AI plans are $39/month for 150 minutes, $79/month for 350 minutes and $129/month for 700 minutes. Extra minutes are optional at 20¢ each. Compared with hiring a human receptionist or a traditional answering service, a virtual receptionist that handles 24/7 call answering usually costs far less.
How are minutes counted?
We add up the real talk time of every call to your receptionist, to the second. A typical call to a trade business lasts about 2 to 3 minutes, which is why 150 minutes is roughly 60 calls. Your dashboard shows minutes used and left at any time.
What happens when I run out of minutes?
You choose when you sign up. If you turn on extra minutes, your receptionist keeps working normally and each extra minute is 20¢, added to your next bill. If you leave it off, it keeps answering but only takes short messages until your minutes reset – no surprise charges. We email you at 80% and 100%.
Do unused minutes roll over?
No. Minutes reset on the same day each month.
Can I cancel anytime?
Yes. There is no contract. Cancel from your dashboard (Plan & billing) and your receptionist keeps working until the end of the month you have paid for.
Is there a money-back guarantee?
Yes. If you are a new customer and not happy, email us within 14 days of your first payment and we refund your first month in full. See our refund policy for details.
Is there a setup fee?
Setup is free for our first 3 customers. After that it is a one-time $99, shown before you pay. If we cannot get your receptionist live, the setup fee is refunded.
Can I change plans later?
Yes. Ask from your dashboard and we move you within one business day. Paddle, our payment provider, adjusts the price for the days left in your month.
Who handles payments?
Paddle.com is our Merchant of Record. Your card details go straight to Paddle; we never see them. Sales tax may be added at checkout depending on where you are.
Can I keep my existing business number?
Yes. You get a new local number for your receptionist, and you can forward your existing number to it when you are busy or after hours (your phone company shows you how, usually a short code).
Hear it before you buy
Call our demo receptionist for a sample plumbing company – it answers right now.